Shipping policy

Welcome to Gift Decoration Store. We are committed to delivering your favorite ornaments and collectible gifts safely and efficiently. Please review our shipping policy below for complete information regarding order processing, shipping methods, delivery times, and international shipments.

Order Processing

All orders are processed within 4–7 business days after payment confirmation.

Once your order has been prepared and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be extended during holidays, peak shopping seasons, or promotional events.

Shipping Methods & Delivery Times

Standard Shipping (DHL/FedEx)

  • Delivery Time: 7–14 business days

  • Shipping Fee: $12.95 USD

Our standard shipping service is handled by trusted international carriers such as DHL and FedEx, providing reliable delivery and shipment tracking.

Free Shipping (EMS)

  • Delivery Time: 12–24 business days

  • Shipping Fee: Free on orders over $50 USD

Orders meeting the minimum purchase requirement automatically qualify for free EMS shipping.

Shipping Destinations

We currently ship to customers worldwide, including North America, Europe, Oceania, South America, and many other international destinations.

Please note: We do not currently ship to countries within Asia or to certain remote and restricted regions.

If you are unsure whether we can deliver to your location, please contact our customer support team before placing an order.

Packaging & Product Protection

At Gift Decoration Store, we specialize in gift ornaments, Hallmark ornaments, keepsake ornaments, personalized ornaments, and collectible decorative pieces.

Many of our products are delicate or collectible items that require extra care during transit. To help ensure your purchase arrives in excellent condition, all orders are carefully inspected and packaged using protective materials designed to reduce the risk of damage during shipping.

Order Tracking

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Customers can use the tracking number to monitor shipment progress through the carrier's tracking system.

Please allow up to 72 hours for tracking information to become active after receiving your shipping confirmation.

Customs Duties & Taxes

For international shipments, customs duties, import taxes, VAT, or other local fees may be imposed by the destination country.

These charges are not included in the product price or shipping fees and are the sole responsibility of the customer.

We recommend contacting your local customs office for information regarding potential import charges before placing an order.

Delivery & Signature Requirements

Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.

If a delivery requires a signature, please ensure that someone is available to receive the package at the delivery address.

Gift Decoration Store is not responsible for delays, losses, or additional costs resulting from incorrect shipping information provided by the customer.

Delayed or Lost Shipments

While we work with reputable shipping carriers, delivery times are estimates and may occasionally be affected by customs inspections, severe weather, carrier disruptions, or other circumstances beyond our control.

If your shipment appears delayed or lost, please contact us and we will assist in investigating the issue with the carrier.

Contact Information

Gift Decoration Store

1523 Booker St, Little Rock, AR 72204, USA

Email: service@giftdecorationsus.com

Our customer support team is happy to assist with any shipping-related questions or concerns.